Information to Data Subjects - Privacy Policy of the Website

Art. 13 and seq. General Data Protection Regulation no. 2016/679 ("GDPR")

Introduction: scope of this privacy & cookie policy

Dear User, when you access and navigate on this website (hereinafter 'Website') some of your personal data is acquired, stored, and managed (in technical terms 'processed') through the device you are using, also by analyzing and saving your IP address, browsing data, 'cookies' and other online identifiers such as 'pixels'. In light of these processing activities, in compliance with the applicable legislation that requires the protection, confidentiality and security obligations on your data, KARTELL S.p.A. clarifies below the purposes and means defined in its capacity as Data Controller.

Data Controller

Data processing operations will be performed as Data Controller by KARTELL S.p.A., with legal seat in Noviglio (MI), via delle Industrie n.1, VAT IT 11349160157, that can be contacted at the following addresses:

  • by writing an e-mail to;
  • by hard mail, at the address of the legal seat as provided above

Categorie di dati trattati

The categories of data processed through the Website are:

  • information related to the User's browsing activities, including the so-called online identifiers and data related to the device in use;
  • personal identification data and contact data such as name, surname, e-mail address and telephone number in case of use of the contact form of the Website, or by sending communications to the Data Controller to the address mentioned above;
  • personal data necessary for the management of payment methods and systems;
  • other categories of data, in case of further implementation of purposes on the Website.

Purposes, legal basis and data retention periods

Purposes Legal basis Data retention period
User access to the pages of the Website and to its functionality Performance of pre-contractual and contractual activities For the duration the user remains on the Website, and in any case for a maximum of 24 months after it.
Feedback to requests of contact or information sent by the user Exercise of legitimate interest, aimed at maintaining relations with Users of the Website For a maximum of 10 years from the last interaction between the user and the Data Controller.
Registration, access and use by the User of the eCommerce shop, including subsequent management and delivery of products, returns and refunds Performance of pre-contractual and contractual activities For a maximum of 10 years after the User has been deleted from the eCommerce.
Management of tax documentation related to purchases through eCommerce shop The processing is necessary to fulfill legal obligations (in particular, accounting and tax) For a maximum of 10 years after the last purchase made.
Analysis of the usage statistics and improvement of the functionality of the Website User consent except - in some limited cases - exercise of the legitimate interest of the Data Controller, aimed at improving its products and services Until the expiry of the online ID (cookie or other technology as stored), save for User’s requests of cancellation and/or anonymization activities.
Processing of contacts from the User of the Website that submit their Curriculum Vitae Performance of pre-contractual activities For a maximum of 12 months from the ending of the selection process, safe for further retention needs.
User subscription to the newsletter and subsequent management of related communications User consent For a maximum of 24 months from the User's registration, except for extension or cancellation requests
Analysis of the User's preferences and consumer habits, aimed at offering promotions and personalized services User consent For a maximum of 12 months from the acquisition of consent, unless extended or requested for cancellation.

Other information on how we process personal data

If the User wish to receive more information about the balance between the legitimate interests pursued by the Data Controller and the fundamental rights and freedoms of the natural person, he/she can contact the Data Controller at the addresses indicated, and in particular at the e-mail address provided, having the right to receive adequate feedback as soon as possible and in any case within the time required by law.

In the event of litigation with the User or with third parties, or control of the competent Authorities, the conservation may be extended until the expiry of the last applicable prescription period.

The User's personal data will not be disseminated in any way, except for the acquisition of express and prior consent or within the limits of what is provided for or imposed by law.

Consequences of failure to provide data

The provision of personal data from time to time indicated as mandatory is necessary to pursue the related purposes: not providing such data makes it impossible to proceed with the related processing.

The provision of other personal data is optional: failure to provide such additional data may make it impossible to access all or part of the Website's functions or characteristics.

Automated decision-making processes

With the expression "automated decision-making processes" the legislation indicates (art. 22 GDPR) "any form of automated processing of personal data" that it uses to evaluate certain aspects of the person, and in particular "to analyze or predict (...) the professional performance, economic situation, health, personal preferences, interests, reliability, behavior, location or movements" of the user in their capacity as " Data Subject".

The Website does not process any personal data through automated decision-making processes.

Categories of subjects that process data on behalf of the Data Controller

Within the limits of the obligations, tasks or purposes indicated above, personal data may be made available and / or communicated to:

  • employees and / or collaborators of the Data Controller;
  • other third parties who provide management, maintenance or intervention services on the Site and / or on other tools used by the Data Controller;
  • Judicial, administrative and / or public security authorities.

The complete list of Data Processors and other third parties to whom the data are made available and / or communicated can be requested from the Data Controller at any time, at the indicated references.

Transfer of data outside the European Economic Area

Personal data shall be transferred to countries outside the European Economic Area for technical purposes, in any case to subjects based in countries recognized as "adequate" by the European Commission or that have stipulated specific Standard Contractual Clauses based on the text approved by the European Commission.

Rights of the Data Subject

The User, as a "Data Subject" according to the GDPR, can at any time exercise the rights attributed to him by the European Regulation n.2016/679. In particular, the User has the right to:

  • access his/her personal data;
  • obtain the correction or cancellation of the same or the limitation of the processing that concerns him/her;
  • oppose the processing;
  • obtain his/her data portability, where provided by the law;
  • withdraw consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on the consent given before the revocation;
  • lodge a complaint with the supervisory authority. For Italy - as the Data Controller’s home state - the supervisory authority is the “Autorità Garante per la protezione dei dati personali” based in Rome (

The exercise of the aforementioned rights can take place by sending a request to the Data Controller's references, as indicated above, and in particular to the e-mail address

Last updated on: August 30th, 2022