ORDER MODIFICATION AND CANCELLATION

faq

ORDER MODIFICATION AND CANCELLATION

  • ?
    WHY HAS MY ORDER BEEN CANCELLED?

    The explanations can be numerous. Do not worry, you will not receive any charge through the chosen payment method. If you are a registered user, access your “Order History” verify the status of your order and, if you want to, proceed with a new order.

  • ?
    CAN I CANCEL ONE OF MY ORDERS?

    Are you a registered user? Access your “Order History” and, if your order has not been processed yet, you will be able to cancel it. Screenshot If your order has been shipped, you will have to return it (returns section).

  • ?
    HOW CAN I GET MY ORDER’S INVOICE?

    During the purchase phase, it will be possible to request your order’s invoice. If you are a registered user, visit your order history to download the document.