My Account

Changing your account details

You may update your registration details at any time: log in to My Account and enter the Registration Details section. You can modify all your personal information except the Country in which you are registered. Click SEND to save your changes.

If you have forgotten your Password click on the link Forgot your Password? which can be found in all areas of the website where your account details are required. Enter the email address with which you registered and you will receive an email with the necessary information in a matter of minutes.

The European General Data Protection Regulation (GDPR)

Kartell guarantees greater transparency and protection of your personal data in accordance with the European regulation on the protection of personal data (GDPR), applicable as of 25th May, 2018.

For detailed information about your rights, please refer to the related articles and our Privacy Policy, or contact us, by selecting "Privacy" in the drop-down menu.


What are my rights regarding privacy and how can I exercise them?
According to the European General Data Protection Regulation, Kartell allows you to:
  • withdraw your consent to the treatment of your personal data, or request the rectification at any time;
  • obtain access to your personal data and information about its treatment, including a copy of your personal data;
  • delete your personal data or discontinue its use by Kartell, under certain conditions;
  • obtain data portability, if technically feasible;
  • deny consent to the processing of your personal data for marketing purposes;
  • submit a complaint to the competent Supervisory Authority, including the Italian Supervisory Authority, to request a verification or report a violation.

Contact us for further information, specifying your request and selecting "Privacy" in the drop-down menu.


Who is the Data Protection Officer (DPO) and how can I contact them?

The Data Protection Officer (DPO) is an expert in the protection of personal data, whose task is to provide consultancy services regarding privacy to companies, and to verify that personal data are treated in a lawful and relevant manner.
Kartell has appointed its own DPO, that you can contact by writing to Data Protection Officer, at YOOX NET-A-PORTER GROUP S.p.A., via N. Nannetti n. 1, 40069 – Zola Predosa, Bologna, Italia.