Contact Us
Welcome to the Customer Care service for Kartell.com.

For instant answers to frequent enquiries about Kartell.com and your online shopping experience, please browse our Customer Care topics.

Use the contact form on this page only for assistance or information about purchases placed / to be placed on Kartell.com.

For other information, please contact info@kartell.it.



By email

Fill in the form on this page.

We will respond to every email within 24 hours, Monday to Friday, from 8 a.m. to 8 p.m GMT, excluding holidays.

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N.B. When you email us, please don't include any Credit Card information because the email system is not protected.

Your personal information will be processed by YOOX NET-A-PORTER GROUP S.p.A., with registered office at Via Morimondo, 17 – Milano 20143, Italy (“YOOX NET-A-PORTER GROUP”), the Data Controller, exclusively to answer your request for information. Your data will be processed by the personnel responsible for managing the website and providing related services, the specific services referred to in your request, information systems.

Read our Information on Privacy section for more details on the data processors and your rights according to article 7 of Italian legislative decree 196/2003.